How long have you been in the industry?

The longer they’ve been round, the more experience they have, the more people they know and the validity they have in the marketplace. At Loxme Group, we are proud to say that we have over 25 years of industry experience.

What Surety bond companies does your agent represent?

Your agent is only as good as the markets they represent. A good agent will have the resources of multiple sureties to determine the best possible fit and program for you. At Loxme Group, we represent and hold powers for nearly every major surety company — ensuring you will be represented by the best possible surety for your needs.

How well do they know YOUR business?

How experienced are they as an organization to understand your type of business? Our construction insurance and surety bond teams handle a variety of contractors (and ONLY contractors) and represent some of the largest and most successful in the Tri-State area — from general contractors, electrical, mechanical, bridge painters, bus companies, waste haulers, exterior and interior renovators to environmental risk. Chances are, Loxme Group knows YOUR business.

Who will you be dealing with for your day-to-day needs (i.e. bond processing, information request) and what, if any, systems do they utilize?

At Loxme, we have a state-of-the-art bond tracking system. Our Customer Service Response team has extensive bond experience. This staff is overseen by a Bond manager and your daily business is expertly and routinely managed. This means you get your bond faster and more efficiently than most other places.

Does your agent have a working relationship with other construction professionals? Are they respected by these professionals?

Loxme Group has a strong basis of professional relationships including, CPA’s, Bankers, Legal counsel, potential J/V partners, subcontractors and such. We routinely refer and introduce our clients to the professionals they require — a list of references is available on request.

Is your bond agent helping YOU become more successful?

An agent should be a business partner, an extension of your organization that enhances your company. They should be a trusted partner and look forward to the future of YOUR success. In order to do that, they should not just be someone you call for a bond – they assist you and are a part of your daily business plan. At Loxme Group, we offer a variety of services that our clients can utilize as part of our overall customer service. We want you to be a valued client for years to come. We invest in YOUR success.

Here are some of the services we offer as part of your team:

Review of Financials – this includes analysis of financial statements (both internally and externally produced), evaluation of the company’s financial organization, practices, controls and procedures, systems, etc.

Annual and Semi-Annual Information Reminders – Our staff is so efficient we don’t wait for a problem to arise or a bond to be requested to obtain information to keep your account current. We send out reminders twice a year (with follow-up reminders in between) so that we can have your account updated and ready for when you need us.

Contract and Bond Form Review – we can also assist in negotiations and drafting of acceptable terms with obligees and principals.

Helpful Resources – Our interactive and updated website shares articles on relevant industry topics to help keep you up to date on what’s happening.

Banking Support – We help to arrange and/or support your banking relationship.

Local Market Presence – one of the most important services we can provide our customers is our intimate knowledge of the local construction marketplace.